We are committed to handling your personal information carefully and only for clear purposes. This policy explains what FUNTOPIA TOYS SDN BHD 202601040123 (1702218-T) collects when you visit and use our website, how we use it, and how we keep it protected.
Data Collected
We may collect:
Personal details: your name, email address, phone number, and shipping and billing addresses.
Payment details: credit or debit card details or other payment information, which is processed securely by third-party payment gateways.
Order details: what you bought, your order history and your preferences.
Usage data: your IP address, browser type, device information, the pages you visit, and cookies.
Purposes
We use this information for:
Fulfilment: processing and completing your orders.
Communication: contacting you about purchases, support requests or promotional updates.
Improvement: making our website, services and overall customer experience better.
Security: preventing fraud and keeping our website and its users safe.
Legal compliance: meeting our legal and regulatory obligations.
Disclosure
We never sell or rent your personal information. We share it only as follows:
Service partners: trusted third parties that help run our website, such as hosting providers, payment processors and shipping partners.
Authorities: law enforcement or regulators, where the law requires it.
Safeguards: each of these parties is bound by contract to protect your data to our standards.
Security
Measures: we use industry-standard protection, including SSL encryption, secure servers and regular monitoring.
Limits: we use every commercially acceptable means to protect your data, but no transmission over the internet is 100% secure.
Cookies
Purpose: we use cookies and similar technologies to improve your experience, measure site performance and personalise content.
Your control: you can restrict or disable cookies in your browser settings, though some site functions may then not work properly.
Rights
You are entitled to:
Access & correction: ask to see your personal information or have it corrected.
Deletion: ask us to delete your data, subject to legal or administrative requirements.
Opt-out: unsubscribe from marketing emails at any time.