Our commitment at FUNTOPIA TOYS SDN BHD 202601040123 (1702218-T) is that every order is prepared promptly, sent with a reliable courier and traceable from the moment it leaves us. This page sets out each stage of that process so you know precisely what happens after you check out.
Coverage
We deliver to the following regions:
Peninsular Malaysia: all states.
East Malaysia: Sabah & Sarawak.
Processing
Preparation time: we prepare and pack each order within 1–3 business days, not counting weekends or public holidays.
Dispatch notice: once your parcel is sent out, we email you a confirmation that carries its tracking details.
Delivery Windows
Two points apply to every shipment:
Speed: we do not provide overnight or next-day delivery.
Standard windows: the carriers we use and the time each region normally takes are listed in the table below.
Estimates only: these windows are not fixed — courier operations, holiday seasons and severe weather can all lengthen them.
Charges
Shipping fee: we charge nothing for shipping, whatever your order total and wherever in Malaysia it is going.
Extra costs: no hidden or additional shipping fees are added at any stage.
Tracking
Tracking details: when our courier partner collects your parcel, we send you a tracking number and a direct link by email or SMS, so you can follow its progress in real time.
For any question about a shipment, reach us through any of the channels below:
📧 Email: funtopiatoys@outlook.com
🏢 Address: NO. 20A, JALAN KOTA 2/5, TAMAN CAHAYA KOTA PUTERI, 81750 MASAI, JOHOR
🌐 Website: https://funtopiatoys.com/contact-us/